Difficult personalities : a practical guide to managing the hurtful behaviour of others (and maybe your own)
McGrath, Helen (Helen Lorraine)2009
Book
This title is a reassuring guide to help us deal with the difficult personalities we encounter daily, as well as with our own. It offers strategies such as anger and conflict management, means of achieving empathy, optimism and assertion, and how to make decisions about difficult relationships.
Main title:
Difficult personalities : a practical guide to managing the hurtful behaviour of others (and maybe your own) / Helen McGrath & Hazel Edwards.
Imprint:
Camberwell, Vic. ; London : Penguin, 2009.
Collation:
xiii, 240 p. ; 20 cm.
Notes:
Originally published: Marrickville, N.S.W.: Choice, 2000.Includes bibliographical references and index.
ISBN:
9780143011989 (pbk)
Dewey class:
155.2
Language:
English
Subject:
BRN:
265959