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Thanks for the Feedback [electronic resource] : The Science and Art of Receiving Feedback Well

Heen, Sheila2015

eAudioBook

Summary

We get feedback every day of our lives, from friends and family, colleagues, customers, and bosses, teachers, doctors, and strangers. We're assessed, coached, and criticised about our performance, personalities and appearance.We know that feedback is essential for professional development and healthy relationships – but we dread it and even dismiss it. That's because while we want to learn and grow, we also want to be accepted just as we are.Thanks for the Feedback is the first book to address this tension head on. In it, the world-renowned team behind the Harvard Negotiation Project offer a simple framework and powerful tools, showing us how to take on life's blizzard of comments and advice with curiosity and grace.